Allow your IT admin to access this computer
- Click one of the links below to download a small program called Splashtop SOS. Choose the specific link for your device.
Windows download
Mac download
Android download (Google Play Store, APK)
iOS download - Launch the downloaded program.
It may be in your Downloads folder. - After you have installed and launched the program, please call LockTech IT on 0404 686 973 to connect to Brett to give the 9-digit number.
What can you do during a Remote Support?
- Chat with the technician(s)
- View a detailed session log
- Allow or deny the technician the right to perform certain actions
- Send individual files to a technician
- Change the display font size
- Revoke permissions, such as remote control or file management, from the technician by clicking the large X in the upper-left corner
- End a session by clicking the small X in the upper-right corne
What do I need to have on my computer?
The more important thing to have is a reasonable internet connection.